Watt Portable Gas

I need to know how to check a portable gas generator electrically?
The unit is only putting out about 3.5 volts. The breakers and connections are all good. I’m being told that the rotor is bad. How do you test this? But I was also told that there is a thermistor that may be bad. Where is this located? It’s a Generac 5550 watt generator. Hmmm?
If you are asking here, you do not have the needed expertise to make the repairs. Take it to the nearest Briggs and Stratton service center and have it serviced. I have one that has lasted more than 25 years and it is getting some parts installed tomorrow. I have more than 50 years in the electrical industry and the problem you describe needs an experienced generator electrician to repair it. As to just what is wrong, it can not be diagnosed on line without many tests. You need at least 2 different test meters, and a complete wiring drawing.
The thermistor would be located in the windings or on a circuit board on the exciter coil of the generator. Some of the generators need to be flashed in the exciter circuit to start the cycle. This is also something that only experienced personnel should attempt.
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